I have new reviews but they are not appearing on MyReviews yet. Do I need to update it?

Although the reviews do not update straight away they are pulled in regularly.
You do not need to check the setup as it is all done automatically.
We implement a caching layer that lasts between 1 to 7 days depending on the source of reviews.
This allows the app to serve the reviews faster for all users of your website and not break T&Cs with Google, Facebook, Yelp.
If we did not have this in place your website performance would be affected as well as your user experience.
Also notice that the reviews you are seeing might be given by ordering and priority setting forced by the external sites, for instance:
  • Facebook will show the latest reviews
  • Google will show most helpful first, up to 5 reviews.
  • Yelp uses its own ordering, so it is not predictable, up to 3 reviews.
If you still see outdated reviews after 7 days please contact us with your site and pages details.